Returns & Exchanges
At Envisivent, we stand behind the quality of our flush-mount air vents and home solutions. If you are not completely satisfied with your purchase, you may return eligible items in their original condition within 30 days of delivery.
Return Process
- 1.Submit a Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare Your Package
Securely pack the unused items in their original packaging, ensuring all mounting hardware and installation guides are included.
- 3.Ship the Item
Affix the provided shipping label or use your preferred carrier to send the package back to our distribution center for inspection.
- 4.Receive Your Refund
Once our warehouse confirms the item is in resalable condition, we will issue a refund to your original payment method within 5-7 business days.
